Established in 2012, Hoboetech has worked on various IT projects with its client ranging from prominent Telecom companies in Pakistan to Government institutes. Over the years Hoboetech has developed the expertise to be one of most preferred vendors for leading Telecoms when it comes to major communication platform and application development.

Contacts

12/13 K Block (Commercial Zone), Model Town, Lahore, Punjab, Pakistan.

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Privacy Policy HoboeTech

HoboeTech Private Ltd company respects and cares about your privacy. For this reason, we collect and use personal information only to deliver our Application Features, services, websites, and mobile applications. Our Privacy Policy explains how and why we use your personal information that we collect, and you can take control of your data, or update personal information. You may reach our Data & Compliance Officer and our dedicated team that supports this office by contacting us at info@hoboetech.net.This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust. If at any time you have questions about our practices or any of your rights described below.

How, What and Why We Collect Information

We collect data directly or indirectly when you:
  1. Create an account to use our services, which includes providing your name, phone number, email address, destination, and direct debit information.
  2. Connect our Services to your marketplace accounts on third-party websites. This includes login and authentication information necessary to maintain the connection, as well as order and inventory information downloaded from these third-party websites.
  3. Reach out to our 24/7 customer support team, providing your name, email, and phone number.
  4. Fill out contact forms, accept newsletters, or receive other information from us via email.
  5. Participate in our review management system, apply for jobs on our website, or agree to receive promotions through HoboeTech.
In addition, we collect your information to track your activities and maintain logs, if necessary, to assist you in case of any management errors during the usage of our platform. We use cookies and similar technologies on our websites and web applications to track your browsing behavior, links clicked, items purchased, device type, and collect various data for analytics purposes and to improve how you use and interact with our services. These technologies may collect data such as metadata, log files, cookie/device IDs, page load time, server response time, and approximate location information to measure website performance and optimize our systems.

Our E-Commerce Policy:

Interactions with the bespoke features of HoboeTech, content and links (including those of third-parties such as eBay, Amazon, Shopify,etc) contained within the Services, (IP) address, the date and time the Services were used Browser Information, system configurations, and plugins, languages, cookie data, information for accessing the services, sub user information for accessing your accounts and performing duties, operating system for updates, devices information for security purposes, device settings, third party token settings, Application IDs and some unique and relevant to usage of web application or know the error data is collected. Above said all information allows us to provide you with more relevant product offerings, we may also collect your location IP address so that we can personalize our Services. Supplemented Data We don’t buy data from third parties, or we don’t use and publicly available data We do not hire through HoboeTech but if in the future, so we ask for the approval to access data from third party platforms Ex. LinkedIn, Facebook, Instagram, Google, yahoo, etc. Information Utilization Our faith is to remain blind from the data but for some purposes E.g., for the attention of our customer when communication is being made Ex. Calls, email, and chat. And only purpose to use only for which we are being permitted, the services you purchased/subscribed for better delivery of our application’s features, to send updates or any necessary changes or to use for any lawful purpose for the security measures. We HoboeTech do not sell Data!!!!! Customer Data or Customer Content All data, works and materials uploaded or inputted by or on behalf of the Customer or by any person or application or automated system using the Customer’s account for the purposes of using the Services.

How do we Use it?

  • Improve and optimize the operation and performance of our Services again, including our websites and mobile applications.
  • Enhance and optimize the operation and performance of our Services (again, including our websites and mobile applications)
  • Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services.
  • Detect and prevent fraud and abuse of our Services and systems.
  • Collecting aggregate statistics about use of the Services
  • Understand and analyze how you use our Services and what products and services are most relevant to you.

Sharing with trusted third parties.

We may share with trusted partners your data, with third parties with which we have partnered to allow you to integrate their services into our own Services, such as:
  • Processing credit card payments
  • Performing analysis of our Services and customers demographics
  • Communicating with you, such as by way email or survey delivery
  • Customer relationship management

Communication with you:

We may contact you directly or through a third-party service provider regarding products or services you have signed up for or purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
  • Email
  • Telephone calls
  • Automated phone calls or text messages.
  • Chat

This is how we secure and retain data.

We follow the guidelines of GDPR to secure data of our customers, both when customers subscribe or engaged in any purchase of our service. We retain personal information only for as long as necessary to provide for the subscriptions or services you have acquired or for the legal & law purposes include holding periods:
  • mandated by law, contract, or similar obligations applicable to our business operations.
  • for preserving, resolving, defending, or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal information, you can contact us at info@hoboetech.net How you can access, update, or delete your data. To easily access, view, or update your personal information, or to update your subscription preferences, please sign into your Account and visit “Account Settings.” If you wish to delete or port your personal information, you may submit your request to info@hoboetech.net If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. If you are unable for any reason to access your account or information Settings, you may also contact us by one of the methods described in the “Contact Us” in the footer section below.